As the world is embracing a new way to interact with people in a social distance manner, engagements become the center of the new normal transaction.
And with the growing number of institutions and establishments enforcing contactless engagement between its customers/guest and staff, a two-decade and a half information embedding technology, QR codes rise along.
To learn more about how businesses and other societal entities employ the use of QR codes in boosting their contactless engagements, let us first learn what contactless engagement is all about and how did it help minimize the spread of the virus from one person to another.
What is a contactless engagement?
A contactless engagement or transaction is a type of socially distanced customer and personnel engagement that uses a third-party utility to give and receive information, goods, and funds from one person to the other.
As quitting is never an option for most restaurateurs and bar owners, during the first two quarters of 2020, contactless engagements were first employed in restaurants and bars as a way to continue their food service to their loyal customers.
The most common contactless engagement setups restaurants and bars deploy in serving their customers are drive-thru services, cashless payment acceptance, a menu QR code, and the contactless check-in survey forms.
And with these contactless engagement setups employed, QR codes are commonly attributed to making this happen.
How do QR codes Boost today’s Contactless Engagements between People?
Since the COVID-19 pandemic has forced people to limit their movement in areas where they usually gather like malls, restaurants, schools, and more, most of their needed personal purchases and other necessary transactions were moved online.
And with the transaction move, QR codes regain their importance in the business community by boosting today’s new normal contactless engagements in three important areas.
Through these areas, businesses are implementing the use of a QR code generator to create the QR codes that maximize their contactless engagement setup in their establishments.
Establishment check-ins
As a way to avoid the increase in the number of COVID-19 cases in a county, the local health personnel endorses the contactless establishment check-in protocol to every building, restaurant, or establishment that continues to operate during the global health crisis.
To effectively deploy this protocol, small and medium business owners are employing the use of QR codes to store their contactless check-in forms, where a person entering their premises will only have to scan the code and fill up the form.
Payment
Since paying in cash requires two individuals to give and receive the money, the risk of contaminating others with the virus increases. Because of that, many establishments are afraid of accepting cash and resort to urging their customers to pay through online bank transfers.
Due to their preference for online bank transfers, digital wallets have become one of the most coveted shopping tools today. And to make fund transfers easy, QR codes are employed by some of the known digital wallets like Paypal, Venmo, and more.
Food ordering
As more people are advised to stay in their homes until a cure is procured, many of them resort to buying food from restaurants or fast food. And because of this, many restaurants are tapping into made-to-order food for food delivery couriers like Uber Eats and Grab.
To make food ordering easy and convenient, restaurants are using QR codes to store their digital menus and make their customers scan the code and make their orders by tapping the dishes that they display in the digital menu.
Conclusion:
Since many businesses are slowly reopening their doors to people who miss shopping, dining in, and experience the outside world, some of them are ensuring to follow the imposed health protocol while continuing their service and operations for their customers.
With contactless engagements as one of the solutions found by the World Health Organization, boosting the setup becomes one of the businesses’ top priorities in continuing their service. As a way to amplify their precautions against the COVID-19 virus, the recommendation in using simple yet useful social distancing tools like QR codes is employed by them.
As QR codes are the future of new normal engagements, small and medium businesses need to use a powerful QR code generator with logo to create one for a more safe and secure future for all.