Welcome to yet another amazing feat of Tesla; the Tesla vehicles are now capable of diagnosing themselves with repair and maintenance issues. That is not all though; they can even automatically pre-order the parts that are required for repairs. Ah yes, welcome to the era of science and technology!
Earlier this year, Elon Musk had said that ‘service is his number one priority.’ He said, ‘I want to note that one of our major priorities this quarter is improving service operations. Really, from my standpoint, when I think about what my priorities are this quarter, it’s improving service in North America.’
Tesla has announced a number of initiatives for improving the service which also features automation of some processes. Tesla while talking about these initiatives, said, ‘Live issue detection to automatically call a tow truck and loaner vehicle before the vehicle even come to a stop.’ Elon Musk has further elaborated that the owners will be able to cancel the order right away if they think that it is unnecessary. However, Tesla does wish to automate emergency service and repair.
As Tesla owners will concur, a recurring problem with Tesla’s service was the non-availability of parts. However, Tesla has come up with a solution in the form of automatically ordering the parts as soon as the problem is diagnosed remotely. A Model 3 owner received the following ‘service request’ on the center screen of his vehicle, ‘An unexpected condition has been detected with the Power Conversion System on your Model 3. A replacement part has been pre-shipped to your preferred Tesla Service Center. Please use your Tesla Mobile App or your Tesla account to schedule a service visit appointment now.’
Tesla has confirmed the latest feature by saying, ‘Our cars can keep tabs on certain components to let you know if they need replacing and order parts ahead of your next service visit.’ The company has also compared the feature to ‘skipping the doctor and going right to the pharmacy.’