Slack has announced a new AI-powered app, ChatGPT, that will help users craft replies to their colleagues “in seconds.” The app is designed to save users time by allowing them to click the three-dots icon in a thread and hit “Draft reply” instead of typing out the response themselves. It remains to be seen how detailed these responses will be or if they will be accurate every time, but the app can be edited to better suit the conversation.
The ChatGPT Slack bot can also help users find answers “on any project or topic” using its AI-powered research tools, as well as summarize channels or threads to keep users updated on what’s been happening at work. Companies and organizations can join the waitlist for the ChatGPT beta to test the app.
Salesforce has also announced its own take on OpenAI’s ChatGPT model for CRM (customer relationship management) software systems called Einstein GPT. The new software infuses both Salesforce’s and OpenAI’s AI technology, allowing it to generate emails salespeople can send to customers, craft responses to customer questions, and create “targeted content” for marketers.
The use of AI in workplace communication is becoming more prevalent, with many companies adopting chatbots and virtual assistants to help employees manage their workloads. The ChatGPT app could be particularly useful for busy professionals who need to respond to numerous messages quickly and efficiently. However, it is important to note that while AI can assist in communication, it cannot replace the value of human interaction and empathy in the workplace.
Overall, the ChatGPT app is an exciting development in workplace communication technology. While it may not be perfect, it has the potential to save users time and effort, allowing them to focus on other important tasks. As AI technology continues to evolve, we can expect to see more innovative tools like ChatGPT emerge, changing the way we work and communicate.
