On Wednesday, Instagram CEO Adam Mosseri announced the addition of two new features that will improve the user experience, including a “rage shake” that will allow users to report a problem more quickly. For example, if the app isn’t working properly, shake your phone while it’s open, and a pop-up screen will ask, “Did something go wrong?” and provide a space for you to report the issue.
According to Mosseri, this feature will provide Instagram with feedback that will help it prioritise bug fixes. “You can explain exactly what happened, how you ended up in that place, and all of your emotions and feelings, and we’ll have someone look into it,” he said.
“Have you ever used Instagram, and it just wasn’t working like it was supposed to?” Mosseri asked in his Twitter video. “Maybe Stories didn’t load, maybe the audio wasn’t working, maybe you just couldn’t upload a photo, and it was just getting really getting you, really just pissing you off? Well, now, you can literally shake the phone, and a little option will come up that allows you to report a problem.”
Instagram also added the ability to delete a single image from a photo carousel on Wednesday, which Mosseri described as a “finally” feature. It’s something that users have long been requesting, and the company has finally delivered, he says. Users can now delete just that image rather than deleting entire carousels due to a single bad image.
“You can now go and pick one that you don’t like — maybe you’re not that into it anymore,” he explained in a video posted to Twitter. When you have a photo carousel open in the app, go to the three dots menu at the top right, hit edit, swipe to the photo you want to get rid of, and you’ll see a delete icon in the top left that will let you remove it from the carousel.
For the time being, the carousel feature is only available on iOS, but all US Instagram users, regardless of platform, can rage shake real quick.
However, since “rage” is a strong word, allowing users to shake their phones with rage could lead to mishaps, such as a broken phone or an injured man. Let’s see how this strange new feature pans out for everyone. For now, all I can say is, “Beware.”
