From exploding Note7 to a massive recall costing millions in repairs, compensation, PR loss and lawsuits, Samsung would be praying for the month of September to end. Especially after there were reports that after Samsung repaired the Note7, it has started to heat up and drain out. One would think they have had enough for at least this month, but lady luck sent another curve ball to their way.
Just two weeks after the Galaxy Note 7 recall, the technology giant is now facing a class-action lawsuit over claims that its top-loading washing machines have started to explode, the Washington Post reports.
These were the claims made in the case:
“One Georgia mom was pulling clothes from the dryer, with her 4-year-old son nearby, when she heard the boom and saw the damage. Another woman thought something had crashed through her roof. In one instance, metal shards flung into a hallway and ripped holes in the wall. Laundry rooms have flooded. A whole house shook.”
The explosions are thought to be caused by manufacturing error which causes heavy vibrations in top-load washing machines manufactured between March 2011 and April 2016. These vigorous vibrations cause the units to “become unfastened, resulting in a dramatic centrifugal explosion that destroys the machine and nearby property,” Washington Post reports.
The company issued a statement on Thursday revealing that it is in “active discussions” with the U.S. Consumer Product Safety Commission (CPSC), and is working towards addressing this potential safety risk.
The company issued a statement,
“In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items. Samsung is recommending that consumers with affected models use the lower speed delicate cycle when washing bedding, bulky or water-resistant materials. There have been no reported incidents when using this cycle.”
It is unclear whether Samsung will recall the washing machines as well like their smartphones. The company has also not released a list of washing machines being affected, although they have posted a link for customers where they can enter their washing machine’s serial number to verify if their machine is in danger of exploding.
In a tweet, the company recommended people with the affected models use slow washing cycles when working with “bedding, bulky or water-resistant materials.”
Have you been affected by Samsung’s “explosive” machinery? Let us know in the comments’ section below!